Right of withdrawal
If you are a consumer, you can withdraw from this contract within 14 days without giving any reason.
The period
14 days, starting on the day the contract is concluded — that is the day your payment goes through and your account is unlocked.
How to withdraw
Tell us clearly that you withdraw. There is no required wording and we do not ask why. Any of these works:
- the withdrawal form on this site — two clicks, no account needed
- an email to info@flipsonar.com
- a letter to FlipSonar — Inhaber: Nikita Moos, Frauenberger Str. 119, 53879 Euskirchen, Germany
Sending it in time is enough. You do not have to wait for our reply, and the day we read it does not matter.
What happens then
We refund everything you paid, within 14 days of hearing from you, by the same route you paid. You are not charged a fee for it.
We do not charge you for the time you used the product. The law would let us bill the days you had access, pro rata. We do not, and this sentence is the promise: scan as much as you like in those 14 days and still get everything back.
Model withdrawal form
You may use this wording, but you do not have to. Copy it into an email, or use the form on this site.
To FlipSonar — Inhaber: Nikita Moos, Frauenberger Str. 119, 53879 Euskirchen, Germany Email: info@flipsonar.com I hereby withdraw from the contract I concluded for FlipSonar. Ordered on: ______________________ Name: ____________________________ Address: _________________________ Date: ____________________________
If you are not a consumer
This right applies to consumers. If you bought FlipSonar for a business, there is no statutory right of withdrawal — you can still cancel at any time, and the terms say what that means for the period you already paid for.
Version 2026-09-07